Learn the dynamic discipline of alternative dispute resolution (ADR) through out mediation course.

This mediation course provides participants with an excellent grounding in the dynamic discipline of alternative dispute resolution (ADR). The course focuses on three key components of ADR, mediation, arbitration and conciliation. Particular emphasis is placed on the practical application of ADR techniques within professional and industrial contexts.

Participants will study the various forms of ADR in terms of their processes, procedures and appropriate uses. The course will address the role of ethics in the use of ADR. Consideration is also given to how to participants can establish an ADR program in their own work environments and how they can integrate ADR language into legal and business contracts.

Course Content

Week 1: 

Introduction to ADR, ADR vs. litigation.

Week 2: ADR approaches, advantages and disadvantages of each and the role of lawyers

Week 3: Mediation: The Dynamics of Conflict, Personal style & Types of Mediation

Week 4: Mediation: Workplace & Family Mediation

Week 5: Complex Mediation: Multi Unit Developments

Week 6: Introduction to Arbitration

Week 7: Arbitration: Regulation & infrastructure of arbitration, The Arbitration agreement

Week 8: The Arbitration Tribunal & Specialist Arbitration

Week 9: Other forms of ADR: Conciliation, negotiation & adjudication.

Week 10: Cast studies of examples of ADR in recent years



Dominic Wilkinson

Dominic is a practising Barrister and has specialised in the area of employment law and dispute resolution.  He holds post graduate qualifications in Arbitration Law and Human Resource Management. 

He also works as a HR Consultant.  He has worked with a range of organisations, unionised and non-unionised, in the public and private sector in Ireland and the UK.  He has delivered lectures and training seminars and has published articles on a range of employment topics.

Mediation Course Aim

This programme aims to develop student’s knowledge and understanding of alternative dispute resolution as it applies to everyday situations. Students will learn about the different options within ADR including mediation, arbitration and conciliation as a means to resolve conflicts without recourse to litigation.

Students will also develop practical skills and be aware of communication as a key tool in litigation avoidance. At the end of the course, students will be familiar with the alternatives to litigation and the relative benefits of each. Students will also have an appreciation of the systems and structures involved in mediation and arbitration and have experienced a mock mediation scenario to practice implementing the skills they have gained over the ten weeks.


A pass grade on the written assignment will be required for awarding of the Diploma.

The assignment/project must be handed in on the due date unless a sound reason for lateness is provided. In such instances, an extension may be awarded at the discretion of the lecturer.

Mediation Course Fee

Classroom-based: €995
(€1,095 if paying  in instalments)

Online course: €895
(€995 if paying in instalments)

If paying in instalments by direct debit, the deposit to book a place is €150 and the balance is split into three equal monthly payments.

Non-EU students: Call +353 1 4160034

Why City Colleges

  • Courses for students who are passionate about their subject, delivered by leaders in their field.
  • Live lectures which are also streamed live on Moodle and recorded for review
  • Leading e-learning tools to make the online learning experience a pleasant one
  • Study rooms and library in our City Centre location in Dublin, Ireland
  • Limited class size creating a better learning environment

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Select your Courses

Select the desired options and click the enrol button below when finished

Diploma in Mediation (Classroom)

Classroom Diploma in Mediation


Dominic Wilkinson


Diploma in Mediation (Online)

Online Diploma in Mediation


Dominic Wilkinson